Customers Voice High Praise for DOD EMALL

The DOD EMALL Program Office at the Defense Logistics Agency Headquarters recently sent a survey to customers asking the impact to their mission if DOD EMALL were no longer available. The application received high praise from the users. Here are just a few of their responses.

DLA Land and Maritime

“If we were to lose access to DOD EMALL Tire corridor, it would have a significant negative effect. Currently we use the website to validate NSN’s sources of supply for all DOD buyers and we provide our customers with validated spec sheets that they can use to verify the accuracy of the product they have received. There is no other database that will give me this ability. I am in that database every day reviewing, updating or retrieving data for a customer or a buyer. This section of the DOD EMALL has allowed other organization (TARDEC/TACOM) to easily assist with research and identify inconstancies with the data so that I can properly maintain the NSN’s through the cataloging actions. This is the best way for all organizations to see the same information on one system.”

DLA HQ

“It would make a big impact, I support 26 offices, so it would slow down our supply for the DLA offices I support.”

Magellan Aerospace

“As a broad stroke perspective from Procurement, lead time would be the greatest impact to our delivery schedule. The material purchased through DOD EMALL is not readily available on the open market or the OEM in most instances. GEAE is our main repair line, lead times ranging up to 725 days.”

USAF AFMC – Robins Air Force Base

“EMALL is very important to us at the F-15 SPO. We have a contract with Korean Air Lines (KAL) to complete the Programmed Depot Maintenance (PDM) on the USAF F-15s stationed at Kadena AS, Okinawa, […]

Has the Time for a Mandate Finally Arrived?

People get comfortable doing things a certain way and, even when it makes sense to change, they won’t unless they are compelled to do so. They become emotionally attached to their routine and don’t want to leave their comfort zone. Fear of the unknown, negative assumptions, not-a-good-time thinking and past failures are all reasons why change may not happen in the end. This truism holds within the Federal Government as well. In the public sector there’s the additional reason of doing things the same old way because—so far—no one has gotten in trouble. Not yet, anyway.

My observation from thirty-three years of experience working on the inside is that real change cannot be effected without a mandate. Usually these mandates come from Congress: Competition in Contracting Act (1984), the Defense Acquisition Workforce Improvement Act (1994), the Sarbanes-Oxley Act (2002)—and have you seen the FY 2013 National Defense Authorization Act changes to acquisition? But it is possible for DOD and Federal Agencies to make policy changes on their own.

In the early days of the Internet the “If you build it, they will come” perspective of the advocates was tinged with a healthy dose of, “… if it’s really worth doing at all” from the skeptics. Websites like DOD EMALL and GSA Advantage soldiered on and have collectively captured over $1.5 billion in annual Government spending—all on small stuff, a few hundred bucks at a time. Now is the time for the Federal Government to recognize the value of what it has and leverage that value to get over the bar.

A policy mandate that requires Government Purchase Card holders to source their items in specific categories from these Government-owned, built-for-Government’s-purpose assets will give the Government the ability […]

Government Acquisition Players Benefit from eCommerce

No matter whose perspective you use, eCommerce is a good idea for government acquisition. Unfortunately it is a much underutilized tool in the government acquisition tool box. Why do you think the federal government has been slow in utilizing this technology that has been around for almost 20 years?

Five Little Stars: Product Reviews for Government eCommerce

As a private consumer, I cannot imagine making decisions about something that I couldn’t physically inspect without further information of some kind. What others who already own and use the product think is incredibly valuable. Consumer product reviews can tell you about features not covered in the manufacturer’s marketing materials.

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